IQOS Devices FAQs
What are the optimal IQOS storage conditions?
Keep IQOS away from water, direct sunlight and/or heat.
Do not leave IQOS device for extended period of time in a hot place, such as inside a car, as the battery or electronics may be damaged or significantly deteriorated.
What should I do if my IQOS device is not functioning?
Is IQOS safe as an electronic device?
IQOS Holder and Pocket Charger are safe, as electronic devices, when used in accordance with the instructions in the Quick Start Guide. For more details refer to the User Guide.
They both comply with EU consumer electronic safety requirements indicated by the “CE" (European Conformity) symbols on the packaging.
All store prices includes IVA (VAT), “Impuesto al Consumo” and are specified in Colombian Pesos, COP $. IQOS is an electronic device that when heating tobacco, deliver nicotine, which is addictive and is not risk free. This product is not for minors.