Your very own personal coach

A helping hand in getting to know IQOS.

IQOSCoach_Tile1_Grid1_PeopleNoHeets_Desktop_Standard Blond woman opening her gold IQOS device
Ready to make the switch?

Remember you won’t be alone. Your personal coach will be in touch to help you get started. All it takes is a click.


Something we haven’t covered?

There are several ways you can reach us.

Use our live chat

Chat to our personal coaches in real time. They’re available every day from 10AM to 8PM. Just give them a message and they’ll say hello within seconds. 


Let's chat
Facebook us

We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes. 


Our Facebook Page
Send us a tweet

Our Twitter account is available every day from xx to xx. Tweet us your questions and we’ll get back to you in a flash/minutes. 


Tweet us
Send us an email

Write to us. Our inbox is never too full.


Email us
Give us a ring

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.


Get in touch