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Care you can count on. Privileges to inspire you.

We’re by your side as you take the next step on your journey with IQOS.

Create an IQOS account, register your device, unlock your extended care and support.
Register
Discover our services designed exclusively for you.
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Hombre abriendo la caja de un IQOS 3 DUO nuevo.
Try

Register and try IQOS for 15 days*

*Terms and Conditions apply avaialble at iqos.com/lending
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Get support

Get all-round support from the moment you choose IQOS.

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Refer

Discover our referral program.

​* Adults who, in one way or another, would continue to smoke or use nicotine products.Terms and conditions apply at iqos.com/referidosmayo

Something we haven’t covered?

There are several ways you can reach us

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Use our live chat

Chat to our personal coaches in real time. They’re available every day from 10AM to 8PM. Just give them a message and they’ll say hello within seconds.
 

Let's chat
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Facebook us

We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes.
 

Our Facebook Page
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Send us a tweet

Our Twitter account is available every day from 10:00 A.M. to 8:00 P.M. Tweet us your questions and we’ll get back to you in a flash/minutes.
 

Tweet us
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Send us an email

Write to us. Our inbox is never too full.
 

Email us
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Give us a ring

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.
 

Get in touch